SMS Terms & Conditions
Express Management, Inc. (EMI)
Effective Date: October 1, 2026
By opting in to receive SMS messages from Express Management, Inc. (“EMI”), you agree to the following SMS Terms & Conditions.
1. Consent for SMS Communication
EMI sends SMS messages after obtaining your consent. Providing your phone number alone does not constitute consent to receive text messages.
Mobile opt-in information and text message consent will not be shared with third parties or affiliates.
2. Types of SMS Messages
You may receive customer care and service-related messages concerning:
- Leasing inquiries and follow-ups.
- Maintenance requests, coordination, and scheduling.
- Resident updates and property-related notifications.
- Responses to questions and requests for assistance.
3. Message Frequency
Message frequency varies depending on your inquiries, service needs, and interactions with EMI.
4. Messaging Fees
Message and data rates may apply according to your mobile carrier’s pricing plan. Contact your carrier for information about applicable charges.
5. How You Opt In
EMI obtains and records verbal consent during conversations with customers or residents.
During the consent process, we explain the types of messages you may receive, that message frequency varies, that message and data rates may apply, and how to opt out or request assistance. Our Privacy Policy and these SMS Terms & Conditions are available on our website.
6. How You Opt Out
You may opt out at any time by replying STOP to any SMS message from EMI.
You may also request removal by calling (877) 250-2332 or emailing info@expressgroupofcompanies.com.
7. Help and Support
For assistance, reply HELP to any SMS message from EMI or contact us directly:
Phone: (877) 250-2332
Email: info@expressgroupofcompanies.com
8. Participation Is Optional
Receiving SMS messages is optional. You may choose to communicate with EMI by phone or email instead.
9. Privacy Policy
Please review our Privacy Policy for information about how we handle personal information and SMS consent.
10. Changes to These Terms
We may update these terms periodically. Revised terms will be posted on this page with an updated effective date.